Shipping & Returns
I aim to get things shipped within 3 days of receiving an order.
Orders are sent via Deutsche Post/DHL. Smaller art pieces are shipped in a cardboard envelope so you can be assured they will arrive without any folds or creases. A3 and larger art pieces are sent rolled in a cardboard box. Please be careful when removing the print from the box to avoid creases. If your print is slightly curled, you can weigh it down with books for a few hours to smooth it out.
I recycle and reuse my packaging material.
Due to the small nature of the shop and the limited quantities of each product, I currently do not accept returns on any products sold. Please carefully review the product description, sizes and colours and email any questions before making a final purchase. However, if there is something wrong with your order, I would be more than happy to help!
If you choose to use an untrackable shipping method, I cannot be held responsible for packages lost in the transport.
Customs
If you're a customer outside of the EU, customs may check your order and charge custom fees or special taxes that are relevant in your country. You are responsible for any customs or import charges that may apply. I am not responsible for delays caused by customs.
Taxes
All orders include taxes in the amount of 19% german VAT. Please contact me, if you need a proper invoice of your purchase.
Sustainability
I care about the planet and try to use as much sustainable material as I am currently able to. By using water-based inks and making as little waste as possible on the printing process. All orders are packed in recycled cardboard and for packaging I use recycled materials only. To reduce waste, I also reuse lots of my packing materials.
Advertising
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Info
This is a one-woman show. I do everything by myself, from designing and painting, the whole printing process and packing orders.
Each work is handmade in my art studio or outside in nature in a super limited edition. Because I make all prints by hand, it may have some variations in the motif due to the printing technique, which is also the beauty of screenprinting ❤️
I love making each piece and I love seeing the freedom they bring to you, from my heart to yours.
Impressum
Mila Tow is operated by:
Kamila Olszewska
Art Studio Address:
Wallensteinstraße 60
10318 Berlin
Germany
https://mila-tow.myportfolio.com
Kamila Olszewska is registered in Germany
Steuernummer: 23/461/03432 (Online Shop)